Accommodation Manager

2022-01-14 18:01:022022-02-10 EllisKnight
Job Type Permanent
Location Brighton, East Sussex
Area East Sussex, UK East Sussex UK Brighton, East Sussex
Sector Hospitality & CateringProperty & Housing
Salary £28000 - £32000 per annum
Start Date ASAP
Advertiser CRM Students
Job Ref 3151_1642183262
Job Views 20
Description

Accommodation Manager - Brighton
We are delighted to be recruiting for this fantastic opportunity to work for a luxury student accommodation provider at their state of the art property in Brighton.

CRM Students is the UK's leading student accommodation management brand. Focused on managing the assets of Corporate, University and Institutional Investors. With over 16 years experience in successfully delivering client objectives, CRM provide property management services to over 22,000 beds.

This is a permanent, full-time role and you will be working 9am - 5:30pm, Monday to Friday.

You will be responsible for the following duties:

  • Ensure that all visitors and residents receive a warm, friendly and informative welcome
  • You will be the first point of contact and will be responsible for ensuring that all enquiries are responded to promptly and efficiently
  • Show new potential tenants around rooms with the aim to convert viewings into room bookings
  • Build strong working relationships with the Universities
  • Set the standards for providing an excellent service
  • Ensure that any maintenance issues are addressed and rectified in a timely manner
  • Work with the team to coordinate events and provide an excellent environment for the students to live in - a home from home.
  • Ensure that health and safety regulations are met
  • Undertake room inspections and report any issues
  • Use local knowledge to ensure that visitors and residents are aware of local amenities and attractions to maximise their stay
  • Ensure that budgets are met
  • Management of one Maintenance Operative providing guidance and mentoring where needed
  • Participate in client meetings and conference calls at scheduled times throughout the month


The skills & experience required:

  • A good understanding of the property sector would be an advantage
  • Excellent customer service skills
  • Strong communicator with the ability to build rapport with customers and visitors
  • Strong leadership and mentoring skills
  • Client focused approach
  • Good IT skills (Microsoft Office)
  • Highly organised and proactive approach
  • The ability to multi-task and manage changing priorities

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