Front of House Coordinator

2022-04-29 13:50:062022-06-09 EllisKnight
Job Type Contract
Area Oxfordshire, South Oxfordshire South
Sector Property
Start Date ASAP
Advertiser CRM Students
Job Ref 3264
Job Views 31
Description

Front of House Coordinator
Work with us at one our client’s luxury student accommodation sites in Oxford.

 

This role is a fixed term contract starting ASAP until July 22nd. 

 

The working hours are 11am - 7pm, Monday - Friday. 

Key Tasks

 

  • Conducting tours and viewings of the property
  • Responding to all new enquiries through all mediums, including emails, online chat and phone calls ensuring that these are answered within a timely and professional manner
  • Engage with letting agents and international agents to secure bookings
  • Process new applications within timescales given
  • Undertaking regular inspections of the show flat and ensure this is set up according to standard
  • Keep up to date with room prices and special offers to provide accurate information to potential residents.
  • Ensuring there is always enough marketing material onsite.
  • Supporting with the creation and maintenance of Social media channels and work closely with the marketing team to ensure that the target audience is being reached
  • Keep up to date with competitor activities.

 


Knowledge and Skills

 

  • A friendly and welcoming approach and the ability to cooperate well with all students and clients in a professional, respectful and friendly manner.
  • Great skills with Social media, being able to post adverts and stream online on all used social media platforms.
  • Confidence with setting up and hosting events for students to increase engagement and encourage re-bookings.
  • Excellent rapport building abilities.
  • Sales focussed and highly proactive approach.
  • High standards of dress and presentation.
  • Ability to remain calm during difficult situations or in a very busy environment.
  • Excellent interpersonal skills, including a pleasant telephone manner.
  • Good administrative skills and the ability to use emails, phones and various systems.
  • A positive and enthusiastic attitude with a strong focus on customer service.
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