Temporary Front of House Coordinator

Temporary Front of House Coordinator
Work with us at one our client’s luxury student accommodation sites in Coventry! 

This is a 3 week temporary role from 25th May to 15th June 2022.

The working hours are 1pm - 5pm, Monday - Friday. 

Key Tasks

• Conducting tours and viewings of the property
• Responding to all new enquiries through all mediums, including emails, online chat and phone calls ensuring that these are answered within a timely and professional manner
• Engage with letting agents and international agents to secure bookings
• Process new applications within timescales given
• Undertaking regular inspections of the show flat and ensure this is set up according to standard
• Keep up to date with room prices and special offers to provide accurate information to potential residents.
• Ensuring there is always enough marketing material onsite.
• Supporting with the creation and maintenance of Social media channels and work closely with the marketing team to ensure that the target audience is being reached
• Keep up to date with competitor activities.

Knowledge and Skills

• A friendly and welcoming approach and the ability to cooperate well with all students and clients in a professional, respectful and friendly manner.
• Great skills with Social media, being able to post adverts and stream online on all used social media platforms.
• Confidence with setting up and hosting events for students to increase engagement and encourage re-bookings.
• Excellent rapport building abilities.
• Sales focussed and highly proactive approach.
• High standards of dress and presentation.
• Ability to remain calm during difficult situations or in a very busy environment.
• Excellent interpersonal skills, including a pleasant telephone manner.
• Good administrative skills and the ability to use emails, phones and various systems.
• A positive and enthusiastic attitude with a strong focus on customer service.