Customer Service Advisor


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2022-06-14 13:50:131970-01-01 EllisKnight
Job Type Permanent
Area Wiltshire, South Wiltshire South
Sector Retail
Start Date ASAP
Advertiser Patrick Graham
Job Ref 3322
Job Views 117
Description

Customer Service Executive


A great opportunity to join a successful business who are looking for a motivated Customer Service Advisor. You will report to our Customer Service & Product Manager, joining the existing three team members to support the ongoing growth of the business, within our Head Office in Swindon.


The role:


  • Excellent people skills - you will be required to interact with a diverse range of people daily.
  • A friendly telephone manner and strong communication skills are essential.
  • The ability to work under pressure and to problem solve
  • The composure to handle challenging calls with resilience and confidence.

Responsibilities


  • Support and assist customers with any queries they may have
  • You will be supporting them through their customer journey, from beginning to end.
  • Provide amazing customer service with patience, empathy and building rapport are a must
  • Comply with company policies and practices
  • Manage databases, tools, applications, and operating systems applicable to your job role

There is the option to work a couple of days from home and applicants with minimal experience, but a real 'can do' attitude will most certainly be considered.


 

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