Customer Service Advisor
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| Job Type | Permanent |
| Area | Wiltshire, South |
| Sector | Retail |
| Start Date | ASAP |
| Advertiser | Patrick Graham |
| Job Ref | 3322 |
| Job Views | 117 |
- Description
Customer Service Executive
A great opportunity to join a successful business who are looking for a motivated Customer Service Advisor. You will report to our Customer Service & Product Manager, joining the existing three team members to support the ongoing growth of the business, within our Head Office in Swindon.
The role:
- Excellent people skills - you will be required to interact with a diverse range of people daily.
- A friendly telephone manner and strong communication skills are essential.
- The ability to work under pressure and to problem solve
- The composure to handle challenging calls with resilience and confidence.
Responsibilities
- Support and assist customers with any queries they may have
- You will be supporting them through their customer journey, from beginning to end.
- Provide amazing customer service with patience, empathy and building rapport are a must
- Comply with company policies and practices
- Manage databases, tools, applications, and operating systems applicable to your job role
There is the option to work a couple of days from home and applicants with minimal experience, but a real 'can do' attitude will most certainly be considered.
