Admin Assistant

2022-06-22 13:50:142022-08-02 EllisKnight
Job Type Permanent
Area Swansea, Wales Swansea Wales
Sector Property
Salary 22000
Start Date ASAP
Advertiser CRM Students
Job Ref 3331
Job Views 92
Description

Admin Assistant


We are delighted to be recruiting for an Administration Assistant to come and join CRM Students, at their brand-new state of the art property in Swansea.


The key purpose of this role is to support the Accommodation Management Team to provide a professional service by ensuring all on site facilities are in excellent working order and ensuring objectives are always met.


This is a full time, permanent position, working 37.5 hours per week, Monday – Friday.


Key Tasks:


  • Daily administrative duties regarding the delivery of the service to students, staff and clients.
  • Required to establish professional work practices and procedures to ensure a pleasing and hygienic standard of accommodation.
  • Ensure the upkeep of the fabric of the building, equipment, furniture, and fittings by reporting defects and taking corrective action, so that a well maintained safe and secure living and working environment exists.
  • Be available at published times to deal with queries.
  • To be responsible for the safe keeping of any monies / float and banking of receipts in accordance with the CRM cash handling procedures.
  • Control and issue of any keys or access devices including administration relating to car parking (if applicable) in accordance with residences procedures.
  • Responding to customer enquiries in a prompt and courteous manner
  • Communicating effectively with customers to ensure they are fully informed of current and future developments
  • Maintaining excellent relationships with service users
  • Ensuring site kept in optimum condition both on the interior and exterior
  • Maintain proper and accurate records in conjunction with Accommodation Management Team
  • Under supervision, manage all risk and safety within property
  • Reporting of safety issues to Group Human Resources & Safety Manager

Skills:


  • Sales experience would be beneficial, within any target driven area.
  • Customer service experience, both face-to-face and over the phone.
  • Confident when speaking to clients/customers.
  • Excellent attention to detail and the ability to provide examples of problem solving.
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