Overview

EllisKnight is recruiting for an experienced Collections Manager on interim basis for a period of 6 months, to work at our client’s Head Office based in Abingdon.

You will have full responsibility for leading all aspects of collections and as a strong leader you will support, develop and drive efficiencies, enhancing collection outcomes for customers and the business.

Key Responsibilities:

  • Reduce outstanding customer debt in line with company objectives
  • Report on customer debt to the FC
  • Liaise with internal departments to work on debt collection processes and procedures
  • Work with the FC to develop and improve long term strategies
  • Work across the wider business to influence future strategies, which will increase the effectiveness and efficiency across other departments and customer services

To be considered a suitable applicant, you should possess:

  • A history of process improvement and change management in challenging environments
  • Process mapping and work flow optimisation
  • Excellent Excel ability including analysis, reporting and dashboards
  • Logical and clear assessment of KPIs and key business drivers
  • Natural influencer who can build relationships and trust quickly
  • Logical, numerate, detailed and analytical
  • Self-motivated with the drive to overcome obstacles and achieve positive outcomes

This position is paying up to £40,000.

About

REF: 1613