The role:
A German speaking Technical Support Specialist – 1st line support, is required to join an exciting and forward-thinking company based in Reading. The company is seeking a highly motivated candidate to provide support within the customer services unit ensuring excellent customer service is delivered to customers across the companies range of clients.


 The successful candidate will have excellent communication skills as well as experience in:

  • Technical problem solving.
  • Previous Helpdesk environments.
  • Microsoft Exchange.
  • Using call logging software.
  • Working to tight deadlines when required.


25 days annual leave (plus 8 standard bank holidays). This exceeds the statutory entitlement to holiday which is 5.6 weeks paid annual leave (28 days for someone working five days a week) where Bank Holidays can be included in the minimum entitlement.

Salary is £25,000


Reference number 867